Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.ĭue to the collectable nature of many of the items we sell, certain types of items cannot be returned. You can always contact us for any return question by emailing us at and issues To start a return, please login to your customer account, and use the 'request return' feature from your order page. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.